Privacy Policy — Redisero Buffet & Catering

Introduction

Redisero Buffet & Catering ("we", "us", "our") operates our site and online platform to provide catering and related services. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our site and services. By using our site or engaging our services you consent to the practices described in this policy.

If you have questions about this Privacy Policy, contact us at info@redisero.cfd or via postal mail at the address listed below.

Business Details and Contact

Business name: Redisero Buffet & Catering

Address: 989 Al Shafi St., Ar Rayyan, Al Rayyan Municipality, Qatar

Email: info@redisero.cfd

Information We Collect

We collect information to provide and improve our services, to communicate with you, and to comply with legal obligations. Types of information we collect include:

• Contact information: name, email address, phone number, and postal address provided when you request a quote, place an order, or contact us.
• Transaction information: booking details, event date, menu selections, billing information (we do not store full payment card numbers), and invoices.
• Technical information: IP address, browser type, device identifiers, and usage data collected automatically when you visit our site (via server logs and analytics).
• Communications: messages you send to us, feedback, and records of our communications.
• Marketing preferences: your choices about receiving promotional messages and newsletters.

How We Use Information

We use personal information for the following purposes:

• To provide and manage bookings, catering orders, and related services.
• To communicate with you about your inquiries, orders, or account.
• To process payments and prevent fraud.
• To personalize and improve our site and services, including analytics and performance monitoring.
• To send administrative messages, updates, and, where permitted, marketing communications.
• To comply with legal obligations and protect our rights.

Legal Basis for Processing (When Applicable)

Where applicable under data protection laws (for example, the GDPR), we rely on one or more of the following legal bases to process personal information:

• Performance of a contract (e.g., to fulfill bookings and orders).
• Consent, where you have provided permission for a specific purpose (e.g., subscribing to marketing communications).
• Legitimate interests, such as improving our services, preventing fraud, and securing our systems, provided those interests do not override your rights.
• Legal compliance, where we must process information to comply with laws or court orders.

Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, and similar technologies to collect technical and usage information. Cookies help us remember your preferences, understand how our site is used, and deliver a better experience. You can manage cookie settings through your browser; blocking cookies may affect functionality.

We may use third-party analytics services to analyze site traffic and usage patterns. These providers have their own privacy policies that govern their processing of data.

Sharing and Disclosure

We may share personal information in the following limited circumstances:

• With service providers who perform services on our behalf (payment processors, hosting providers, analytics, and email service providers).
• With professional advisors, such as lawyers and accountants, as reasonably necessary.
• To comply with legal obligations, subpoenas, or government requests, or to protect our rights and safety.
• In connection with business transfers, such as a merger, sale of assets, or restructuring, provided recipients undertake to respect the confidentiality of personal information.

We do not sell personal data.

Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and our legal or business needs.

Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, such as:

• Accessing the personal information we hold about you.
• Requesting correction or deletion of inaccurate or unnecessary data.
• Objecting to or restricting certain processing activities.
• Withdrawing consent where processing is based on consent.
• Receiving a portable copy of your personal information in a structured format.

To exercise these rights, contact us at info@redisero.cfd. We may need to verify your identity before responding to requests. We will respond in accordance with applicable law.

Security

We implement reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our site and services are not directed to children under 16. We do not knowingly collect personal information from children under the applicable minimum age. If we learn that we have collected information from a child without appropriate consent, we will take steps to delete the information.

Third-Party Links and Services

Our site may contain links to third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing personal information.

International Transfers

Personal information may be transferred to, stored, and processed in countries other than your country of residence. Where required by law, we will take steps to ensure appropriate safeguards are in place for international transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the revised policy on our site with an updated date. Your continued use of our site after changes indicates your acceptance of the revised policy.

Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact: